Terms & Conditions
Effective Date: January 2025
Company Name: Footmax
Location: Dhaka, Bangladesh
Welcome to Footmax! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Product Information
- Footmax ensures accurate descriptions and specifications for all products.
- Images are for illustration purposes; slight variations in color or appearance may occur.
2. Orders
- Customers must provide accurate details (name, address, phone number, etc.) when placing an order.
- Once an order is confirmed, cancellation may not be possible unless under specific conditions.
3. Pricing & Payment
- All prices are listed in Bangladeshi Taka (BDT).
- Payment methods include:
- Cash on Delivery (COD)
- Digital Payment: bKash, Nagad, Rocket, or online card payments.
- Discounts and promotional offers cannot be combined unless stated otherwise.
4. Delivery Policy
- Delivery Areas:
- Dhaka: Standard delivery within 1-3 business days.
- Outside Dhaka: Delivery within 3-7 business days.
- Delivery fees are calculated based on location and order size.
- Customers must inspect the product upon delivery. Any issues must be reported immediately.
5. Return & Refund Policy
- Products can be returned within 7 days of delivery if:
- The product is unused and in original packaging.
- A valid reason is provided (e.g., wrong size, defective product).
- Refunds will be processed within 7-14 business days after verification.
- Non-returnable items:
- Used or damaged products caused by the customer.
6. Warranty
- Footmax offers a limited warranty on selected products.
- Warranty claims will not be accepted for damages caused by improper use or accidents.
7. Privacy Policy
- Footmax values customer privacy. Personal information provided during order placement is used solely for processing and improving services.
- Data will not be shared with third parties without customer consent, except as required by law.
8. Promotions & Offers
- Discounts, coupons, or promotional offers are valid only during their stated time.
- Misuse of offers (e.g., creating multiple accounts) may lead to order cancellation.
9. Limitation of Liability
- Footmax is not liable for delivery delays caused by natural disasters, strikes, or third-party disruptions.
- Once the product is delivered to the provided address, Footmax is not responsible for loss or theft.
10. Dispute Resolution
- Any disputes arising out of these terms will be resolved as per the laws of Bangladesh.
- Customers can contact Footmax at [email address] or to raise concerns.
11. Changes to Terms
- Footmax reserves the right to modify these Terms & Conditions at any time. Updates will be posted on our website.
By placing an order with Footmax, you agree to abide by these terms. If you have any questions, feel free to contact us via email or phone.
Contact Information:
- Phone: +8809638-612408
- Email: info@footmax.com.bd
- Address: Dhaka, Bangladesh
Thank you for choosing Footmax!
